Over the next few months, we will continue to share new innovations across the applications and services that comprise Microsoft Cloud for Retail, such as new capabilities for Microsoft Dynamics 365 Commerce that introduce B2B e-commerce offerings, synergize task management with Microsoft Teams, and further bring together frontline and back-end operations, improving the way retailers engage customers. By continuing to browse this site, you agree to this use. This site uses cookies for analytics, personalized content and ads. All four clouds enable organizations to tackle digital transformation by focusing on priority scenarios, then continue to transform customer engagement and operations at the right time.Īt the launch event, you’ll learn how Patagonia, a leader in outdoor clothing, is activating solutions in the Microsoft Cloud for Retail to orchestrate seamlessly personalized experiences at every point in the customer journey. Microsoft Cloud for Manufacturing and Microsoft Cloud for Nonprofit will be available in the near future. Microsoft Cloud for Retail and Microsoft Cloud for Financial Services are now available for preview. Today we will discuss the Microsoft industry clouds approach, recently announced. In October 2020, we launched Microsoft Cloud for Healthcare-the first end-to-end, industry-specific cloud solution that unlocks the power of Microsoft 365, Microsoft Azure, Dynamics 365, and Power Platform to transform customer engagement and optimize operations. What’s next for Microsoft industry clouds Activate the link to accept cookies and view the embedded content.
This embed requires accepting cookies from the embed’s site to view the embed. We’ll walk you through how one of the oldest banks in the world, BNY Mellon, is leveraging some of these new capabilities to usher in a new era of customer engagement for financial services. And the latest customer analytics capabilities, such as surveys, segmentation, churn analysis, and product recommendations help create more personalized experiences. Additional customer journey orchestration capabilities for Microsoft Dynamics 365 Marketing bring together the worlds of customer experience and marketing automation to engage customers in real-time based on interactions across marketing, sales, commerce, and service. Modernizing end-to-end customer experiencesĪt the launch event, we will demonstrate the very latest innovation to orchestrate customer journeys for seamless engagement at the right moments. As the world prepares for life beyond the pandemic, we are laser-focused on helping build agility and resiliency into every layer of your business.Īt this morning’s Microsoft Business Applications Launch Event at 9:00 AM Pacific Time (then available on demand), we will preview some of the new capabilities spanning end-to-end customer experience, commerce, and supply chain and fulfillment, in addition to low-code tools to power insights and innovation.įor a complete list of new capabilities, please review the Dynamics 365 and Power Platform 2021 release wave 1 plans, as well as the overviews of new capabilities for Dynamics 365, integrated Microsoft Teams experiences, and Power Platform announced at Microsoft Ignite in early March. These updates include the first of two release waves this year, ensuring we continue our commitment to helping you adapt to rapid change in your industry, innovate and solve challenges collaboratively, and harness insights to stay focused on what matters. Today officially kicks off a six-month wave of hundreds of new capabilities, feature updates, and applications across Microsoft Dynamics 365 and Microsoft Power Platform. Launch event highlights new 2021 release wave 1 capabilities and spotlights how they benefit BNY Mellon, Patagonia, Rockwell Automation, and The Coca-Cola Company
0 kommentar(er)
